I have made a qualifying purchase, but I don’t see the PTC Points in my account. How can that be? : ChoosePTC

I have made a qualifying purchase, but I don’t see the PTC Points in my account. How can that be? Print

Modified on: Tue, 25 Jan, 2022 at 6:02 PM

PTC Points are added to your balance only after a payment was confirmed through our third-party vendor, Plaid, and was verified as a qualifying purchase under a reward offer you joined.

This process can take up to 10 business days for PTC Points to appear in your account in the app.

If after 10 business days you still haven’t received your PTC Points, please contact [email protected] for support.

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I have made a qualifying purchase, but I don’t see the PTC Points in my account. How can that be? Print

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