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PTC Frequently Asked Questions
Rewards / PTC Points
11
How does the PTC Points program work?
What are PTC Points?
How do I earn PTC Points?
What are reward offers?
What is a qualifying purchase?
View all 11
Redeeming PTC Points
7
What can I do with my PTC Points?
How do I redeem my PTC Points?
How can a business know I've redeemed my PTC Points?
How can I cancel a PTC Points redemption?
What if I want to cancel a purchase that was paid for with redeemed PTC Points?
View all 7
Link a card
6
Why should I link a card?
How do I link a card?
What payment cards can I use?
Can I link a non-U.S. issued payment card to the app?
The Privacy Policy says that my payment card is linked through Plaid. Who is Plaid?
View all 6
Registration / Account Setup
4
How do I register?
I Forgot my password.
The App won’t accept my email address to log in.
How can I update my details?
General
3
What do the symbols next to businesses in the app mean?
Can I delete my account?
What happens to my PTC Points if my account is deleted?