All redemptions of PTC Points are final and irrevocable - this means that if a transaction that involves the redemption of PTC Points is canceled, those points will not be refunded back to your account. The exception to this rule is if the redemption transaction is rescinded because of a technical error (for example - you paid the wrong amount) - in such a case, please contact customer support at PTCrewards@colu.com within 2 business days from the erroneous redemption transaction.
How can I cancel a PTC Points redemption? Print
Modified on: Tue, 25 Jan, 2022 at 6:04 PM
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